WhaleSoft.net

Support

Answers for the whole plugin suite, plus a way to reach us if your question isn't here.

FAQ

Frequently asked

Do I need every JSM plugin installed for one of them to work?

No. Each plugin is built to install and run on its own. If a sibling plugin is present, some features connect automatically — but nothing hard-crashes or breaks if it isn't there.

Why do I only see one WhaleSoft.net menu for several plugins?

The first JSM plugin to load creates the shared WhaleSoft.net menu, and every other JSM plugin attaches to it as a submenu. This keeps wp-admin's sidebar from filling up with a separate top-level entry per plugin.

What does the WSn approval badge mean?

It means a plugin has been checked against WhaleSoft.net's catalog standards — most importantly, that it installs cleanly and won't break if a related plugin is missing.

My Google Search Console connection keeps expiring

This is usually caused by the linked Google Cloud project still being in "Testing" publishing status, which limits authorization to a short window. Moving the project to production status resolves it.

How do I report a bug or request a feature?

Use the contact form to the right. Include the plugin name, its version number, and what you expected to happen versus what actually happened.

Contact us